Fast, efficient change control Improve your workflow Work online, anywhere Low cost, high performance read more... IntaChange will transform your change management process. It lets you record and implement changes, giving a structured way of cataloging and managing change throughout your organisation. IntaChange costs significantly less than ordinary client-server systems because it is web-based and installed on a central server, so it doesn't need to be installed on individual workstations. This means less time is spent on maintenance, administration and installation. Being web-based, IntaChange can be used from anywhere in the world. If your people have access to a web-browser, they can create and update requests for change wherever they happen to be. Secure, accurate, automated Simple to use Easy to deploy Automated features Out-of-the-box ITIL templates read more... Designed with non-technical people in mind, IntaChange is simple to use and learn, making it easier for the change process to be deployed throughout your organisation. Log and track information faster, because IntaChange does what you want, when you want. User-centric screens can be customised to your user preferences so important information can be identified quickly and easily. Allocate resources to changes more effectively, carry out full impact analysis of changes and document each stage. IntaChange is supplied with ready to use ITIL v3 templates and it can also be easily adapted to your own workflow, terminology and business processes. Automatic audit trails Record full history of changes Comply with Sarbanes-Oxley Maintain cross references read more... IntaChange reduces the risk of implementing unauthorized changes and protects against data tampering. It comes with built in approval controls and mechanisms and maintains automated audit trails of all requests for change and associated documents. Comply with Sarbanes-Oxley by providing your auditors with comprehensive audit trails, that tell them exactly who did what, when and why. Automatically log the content of all emails sent by the system and maintain cross references between related change requests. IntaChange helps you to evaluate and control the impact of change and improve accountability by comprehensively tracking all changes. Manage workflow from start to finish with fully automated features such as routing, escalation, assignments and email alerts, that save time and increase productivity. Keep your users up-to-date and track progress online.   Improve communication and teamwork Add user comments Gather and store information Communicate the purpose of change read more... A number is automatically assigned to every change, guaranteeing that the request has been logged in the system. Managers can approve or reject the change, and add any extra information that is required. Individuals can input comments about changes and have those comments automatically audit trailed. Additionally, people can vote on whether they agree or disagree with any aspect of the change, thereby enabling full consultation, traceability and accountability. The change is assigned to the relevant staff who are automatically notified as work progresses. At every stage the change can be reviewed and checked and re-assigned for further work if required. Easy reporting in popular formats Create detailed reports Analyse all change requests Export read more... Detailed reports are easy to generate in several formats including pdf, .doc and html. Reports can give a general overview of all changes, or detailed information on specific aspects of a change. They give an invaluable record of the status of projects and popular ones can be stored for future reuse. Maintain up-to-date records Attach all types of documents Reduce paperwork read more... Attach files and documentation in any format for accurate records, storage and easy retrieval. Reduce paperwork by electronically generating and storing records. Excellent product, excellent customer service and support Butterfield Bank (Cayman) Limited never had a formal change management program and even informally the processes were rarely followed.  The discovery and use of IntaChange began a new era at the bank and we will be forever grateful to IntaSoft.  The program was priced right for an SMB, it installed easily and the support we received from IntaSoft was in a word – Incredible.  In less than 3 month’s time we were able to teach the IT staff of 37 how to use it to support the changes for 181 applications and services that we operate on over 120 servers.  We also passed a SAS70 Certification for our Funds Services Division which would not have been possible without IntaChange.  It is an excellent product that is well engineered, easy to both use and understand, from a company that prides itself in customer service.  What more could a software customer want?  Thanks Intasoft! James C. Knapp, Chief Technology Officer Butterfield Bank (Cayman) Limited

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Easy to install and maintain

Time and costs are kept to a minimum, because IntaChange is installed on a central server and doesn't need to be installed or configured on individual machines. It can be used 24/7 from any location with internet access.

Simple to set up

IntaChange comes with a comprehensive HTML Help function that takes you through the basic set up and installation in a few simple stages.

No training needed

Once set up, you should be off and running in a couple of hours. No special IT skills are needed and there’s no need for any special training.

Configure to your way of working

IntaChange can be adapted to your workflow, terminology, working practices and user preferences. Simple administration screens and wizards help you to customize fields, menu values, GUI, email alerts, reports and much more.

Set it up to use any change documentation naming system that you wish, for example, 'Change Requests', 'Requests for Change', ‘Trouble 'Tickets’, ‘Incidents’, ‘Problems’, ‘Issues’ etc.

Define your own user fields

Define precisely what information you want to store about a change. There’s no limit to the number of fields you can define, or the types of fields you can have. You decide whether fields are mandatory or optional and field values can be used for calculation purposes, just like a spreadsheet.

Specify who does what

You can specify roles which are allowed to perform whatever actions you decide. And you can choose which privileges or permissions are granted to specified groups of users.

Enforce your procedures

You can also set up IntaChange to make sure that users can’t progress from one status to another until a specific field has been completed, or that specific fields are not completed without supportive information from other fields.

HARDWARE REQUIREMENTS

Server hardware requirements
Minimum: Pentium 1.0GHz (or the min. CPU required to run the operating system, whichever is higher).
Recommended: Pentium 4 2.0 GHz or faster.

Minimum: 256MB RAM (or the min. RAM required to run the operating system, whichever is higher). Recommended: 512MB RAM or higher.

Client hardware requirements
Minimum: Pentium 3 500MHz (or the minimum CPU required to run the operating system, whichever is higher).
Recommended: Celeron 1.2GHz or faster.

Minimum: 64MB RAM (or the min. RAM required to run the operating system, whichever is higher).
Recommended: 128MB RAM or higher.

SOFTWARE REQUIREMENTS

Server software requirements
Windows versions that can run IntaChange are, in order of preference:
A server operating system is strongly recommended-
Windows 2003 server
Windows 2000 server

Windows Vista Ultimate
Windows Vista Business
Windows XP Professional
Windows Home Premium

Client software requirements

Client machines requiring standard user access to IntaChange require only Internet Explorer (Version 6 onwards). Download full technical specification

SECURE, ROBUST DATABASE

As well as SQL Server 2000, IntaChange supports SQL Server 2005 as the database engine and SQL Server 2005 Reporting Services (SRS or SSRS), making it a secure, robust database application.

FULLY SCALEABLE

The only limits on IntaChange are down to the capacity of your server and your network. There is no limit to the amount of users who can access the system, and no limits on the amount of information you can store.

LICENSING

IntaChange is supplied on a concurrent licensing basis. This enables you to share one licence between several people enabling you to save costs and get the most out of your investment.

If you have a lot of staff who need to use IntaChange regularly, you will need more licences. If you have staff using IntaChange on an ad-hoc basis, you can buy less. In a typical scenario we would recommend buying 1 user licence for every 3-4 potential users.

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Compare the key features in IntaChange and IntaChange Enterprise.

	IntaChange	IntaChange Enterprise	IntaChange Enterprise+
100% web-based, online system
Home page graphs and statistics
Tasks to guide users
Import Outlook/Exchange contacts
Create Microsoft Outlook tasks
Graphical lifecycle editor
Add comments on who did what, and why
Advanced business rule creation
Calendar and GANTT views
History log changes to admin. tables
Automated user notification monitors
Vote on change requests
Email submission of change requests
Email submission of votes
Customise user views
Automated workflow
Graphical UDF envelope/tab editor
Easily run reports in PDF, HTML, Word etc
Central admin. screen with simple wizards
Ready to use ITIL v3 templates
Sarbanes-Oxley compliant
Attach any documents to change requests
Configure your user preferences
Automated audit trails record why a change was made
Intaview information capture add-on
ICCEL code for advanced customisation
Cross reference between related changes
Windows authentication
AllChange configuration management integration
Microsoft Project integration

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