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"...the support we received from Intasoft was in a word – Incredible

...It is an excellent product that is well engineered, easy to both use and understand, from a company that prides itself in customer service..."

James C. Knapp
CTO
Butterfield Bank (Cayman) Limited


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Innovative, online change management software for complete change control in an automated, simple to use system.

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Transform change management with our ready to use software

  • Powerful performance
  • Simple to deploy and use
  • Controls complex processes
Enterprise change management home
Click images to enlarge.
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Our powerful software is easy to use and deploy, yet its simplicity is deceptive. IntaChange Enterprise will help you to:

  • automate, track and document change
  • implement effective project controls
  • meet critical success factors
  • meet tight schedules
  • avoid potential delays
  • prevent higher costs

Customise the user-centric home page to show a simple overview of requests for change. Pie and line charts show key metrics, statistics and trends at a glance.

Use across the entire organisation

  • Essential for managers
  • Faster for change control boards
  • Easy to use for staff
Main screen
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IntaChange Enterprise saves managers time, increasing control and providing detailed information on all changes, in a simple and concise format at every stage.

Managers can create project plans and run reports quickly and easily, confident that IntaChange Enterprise will be automatically tracking progress.

Whenever someone makes changes, records are automatically up-dated. You can access the information immediately, produce detailed reports and add comments, at the touch of a button.

IntaChange Enterprise reduces costs and increases productivity, directly reducing the time people take to perform their tasks. Automated features streamline processes and provide essential information precisely when you need it, without complicated database languages or reporting mechanisms.

Designed with non-technical people in mind, it ’s simple to use and learn, with high levels of automation and user prompt alerts.

Slash time wasted in meetings

  • Automate routine tasks
  • Work online, from anywhere
  • View critical information 24/7
Gantt
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High levels of automation mean that IntaChange Enterprise does a lot of the hard work for you. It eliminates the need for endless meetings by letting everyone contribute to the change process, from anywhere in the world.

Submit, track and assign requests for change, online, with automatic alerts sent to all the relevant people.

Approve, reject and comment on changes, all without leaving your desk.

Discuss, review, and re-assign at any stage, from any internet PC.

Work scheduling and workflow is made easier with a calendar that can be filtered to show important dates by priority. And, at the click of a button, switch to the Gantt chart view for a clear graphic display of critical dates.

Speed up your business process

  • Configure your workflow
  • Design and edit lifecycles
  • Implement processes
Change management graphical life-cycle editor
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Take the hard work out of business process design. Use our simple graphical lifecycle editor to visually design change request lifecycles with drag-and-drop editing of statuses, cycles and progressions.

Export or print your process diagrams for consultation with your team.

Improve efficiency

  • Eliminate paper-based systems
  • Keep secure, accurate records
  • Work faster and more efficiently
New request for change
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IntaChange Enterprise simplifies the whole change management process, automating routine tasks and freeing up staff for more important work.

Replace your unmanageable, paper-based systems and keep secure up-to-date records, confident that the whole change process is being accurately tracked and documented, every time someone makes a change.

A simple browser shows a summary of changes and the viewer below it shows detailed information about individual changes. Easy to use drop down filters let users choose what change requests to view. Add, progress, review and update changes, in a few simple steps.

Raising and submitting new requests for change (RFC) is quick and easy. Using a simple online web form that you can configure exactly the way you want, new change requests can be raised in seconds.

New RFCs are sent to change control boards in a standard, concise format, with all the information they require to progress the change, thereby speeding up the whole process.

All relevant staff are automatically notified and individual users can specify which RFCs they are interested in and set monitors to notify them of any up-dates to those RFCs.

An optional Tasks menu provides a step-by-step guide to help new users through the workflow cycle. Tasks prompt users at every stage, telling them what to do, when to do it and why and how it should be done.

Gain a competitive edge by responding faster to a constantly changing work environment. Increase ROI by automating and better managing your change process.

Reduce risk, reduce mistakes

  • Audit trail with a full history
  • Carry out impact analysis
  • Eliminate resource conflicts
  • Attach full documentation
History
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Reduce the risk of implementing unauthorized changes. IntaChange Enterprise records and implements changes in a structured way, cataloging change requests throughout your organization. You can carry out full impact analysis of changes and document each stage.

Automatically record dates, times, names, history and critical information of who did what, when and why, for every single change request.

Audit trail the entire change process - add comments and gather votes and assess the impact before key decisions are made.

With IntaChange Enterprise you can attach documents and files of any format to each request for change. Attaching documentation gives you secure, accurate records and makes storage and retrieval much easier.

Paperwork and paper wastage are dramatically reduced by electronically generating and storing records, making the system highly efficient and manageable.

Improve communication

  • Involve the team at every stage
  • Vote and comment on all changes
  • Work more collaboratively
Vote
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Change Control Board (CAB) members love IntaChange Enterprise because it makes their life easier. They don't have time to waste in meetings or on routine tasks.

With Intachange Enterprise they can raise, schedule, prioritize, analyse risk and business impact, communicate change and allow consultation - all from the comfort of their desks.

CAB members are automatically notified of new change requests and assigning, reviewing and approving changes follows a simple, automated process.

IntaChange Enterprise keeps everyone informed with automatic email alerts, monitors and notifications at every stage. A central record for every request for change shows summary and detailed information that can be viewed by by those who have permission.

Individuals can vote and comment on how the request for change should be progressed and whether they agree or disagree with it, enabling full consultation, traceability and accountability.

This means that teams work more collaboratively, so projects are managed more efficiently and processes are followed correctly.

Integrate with Microsoft Outlook

  • Raise change requests directly from Outlook
  • Inform your Outlook contacts
  • Vote by email
Outlook email
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You don't even have to log into IntaChange Enterprise to raise a new request for change. Just email details of the change request from Outlook, and IntaChange Enterprise automatically creates a new record. *

You can also import all your Exchange/Outlook contacts directly into IntaChange Enterprise and look up your contact details from within it.

Users can also email votes on aspects of change requests, directly from Outlook.*

*Only available in IntaChange Enterprise+

Remind your Outlook users

  • Create Outlook Tasks
  • Remind users what to do
  • Remind users when to do it

 

Outlook tasks
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Use IntaChange Enterprise to automatically create tasks for your Outlook users to remind them what they need to do and when they need to do it. They don't have to log in to IntaChange Enterprise to find information, so there's no excuse for missing deadlines!*

*Only available in IntaChange Enterprise+

Save time and money on set-up and administration

  • Online, web-based system
  • No installation on individual PCs
  • Configure to your processes
  • Use your own terminology

Change management administration

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IntaChange Enterprise is installed on a single server with a central online database. There's no need to install on individual workstations, if people have access to a web-browser, they can create and update changes from anywhere in the world.

It costs significantly less than ordinary client-server systems. Installation, maintenance, administration and upgrading can all be done from a central point, saving you time and money and providing a quick ROI.

IntaChange Enterprise is highly configurable with almost limitless scope for expansion and modification. You can adapt it to your workflow, your terminology and your user preferences and set up automated routing, escalation, assignments and email alerts.

Administrators can define a user's ability to view whole change requests or their individual fields depending on the content. And user defined fields can be customised with an easy-to-use design tool.

It comes ready to use with built in approval controls and mechanisms and automated audit trails which you can customise if you need to.

ITIL v3 templates, ready to use

  • Scale to any size of organisation
  • Adapt to any complexity of project

ITIL change management

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Following ITIL v3 processes has been proven to help organisations reduce the overall cost of managing services and to improve the quality of IT services through sound management practice.

IntaChange Enterprise comes with ready to use ITIL v3 templates that are simple to set up. They will help you to automate processes and to streamline your workflow in order to reap the full benefits of ITIL v3 as quickly as possible.

Sarbanes-Oxley compliant

  • Answer your auditors questions
    - Who changed what?
    - When did they do it?
    - Why?

Sarbanes_Oxley audit report

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Sarbanes-Oxley (SOX) law states that corporate executives are accountable for the quality and processes of IT systems that produce financial reports. Executives face fines or prison for failing to comply.

IntaChange Enterprise gives a clear snapshot view of your internal IT infrastructure and its dependencies, to both internal and third party auditors.

It answers those tricky questions that auditors ask. Who changed what, when did they change it and why? By keeping a secure accurate record of all changes, and implementing automated, mandatory controls, it reduces the risk of unauthorised access and data tampering.

And the beauty of it is, IntaChange Enterprise is simplicity itself. It lets you control your complex business processes by administering all changes from a central point, reducing mistakes and avoiding duplication. It ensures that accurate, up-to-date records are kept, giving you the peace of mind that your data is secure.

The best customer service and support

It is an excellent product that is well engineered, easy to both use and understand, from a company that prides itself in customer service.  What more could a software customer want?  Thanks Intasoft!

James C. Knapp, Chief Technology Officer
Butterfield Bank (Cayman) Limited

Contact us now for your free demo

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  pdf
IntaChange Enterprise change management overview download
IntaChange Enterprise benefits and features download
IntaChange Enterprise technical specification download
Step-by-step user guides tell you what, when, why and how download
Microsoft Exchange/Outlook and Outlook tasks integration download
Microsoft Project integration download
IntaView information capture integration download
AllChange integration download

Contact us now for your free demo

Set up and be operational in a day

IntaChange Enterprise comes with a comprehensive HTML Help function that takes you through the basic set up and installation in a few simple stages. There is no need to pay for expensive consultants.

Once set up, you should be off and running in a couple of hours, saving you time and money on implementation and training.

Configure to your way of working

IntaChange Enterprise is one of the most configurable systems you can buy and can be adapted to your workflow, terminology, business processes and user preferences.

Simple administration screens let you customize user fields, menu values, GUI, email alerts, reports and much more.

Easy to use wizards

Configuring IntaChange Enterprise is easy using simple, 4 step wizards. You can set it up to use any type of change documentation naming system you wish, for example 'Change Requests', 'Requests for Change', ‘Trouble 'Tickets’, ‘Incidents’, ‘Problems’, ‘Issues’ etc.

Record vital information

Define precisely what information you want to store about a change. There’s no limit to the number of fields you can define, or the types of fields you can have. You can decide whether fields are mandatory or optional and derived fields, and field values can be used for calculation purposes, just like a spreadsheet.

Specify who can do what

You can specify which user roles are allowed to perform whatever actions you decide and determine which privileges, or permissions are granted to specified groups of users.

HARDWARE REQUIREMENTS

Server hardware requirements
Minimum: Pentium 1.0GHz (or the min. CPU required to run the operating system, whichever is higher).
Recommended: Pentium 4 2.0 GHz or faster.

Minimum: 256MB RAM (or the min. RAM required to run the operating system, whichever is higher). Recommended: 512MB RAM or higher.

Client hardware requirements
Minimum: Pentium 3 500MHz (or the minimum CPU required to run the operating system, whichever is higher).
Recommended: Celeron 1.2GHz or faster.

Minimum: 64MB RAM (or the min. RAM required to run the operating system, whichever is higher).
Recommended: 128MB RAM or higher.

Server software requirements
Windows versions that can run IntaChange Enterprise are, in order of preference:
A server operating system is strongly recommended-
Windows 2003 server
Windows 2000 server

Windows Vista Ultimate
Windows Vista Business
Windows XP Professional
Windows Home Premium

Client software requirements

Client machines requiring standard user access to IntaChange Enterprise require only Internet Explorer (Version 6 onwards). Download full technical specification

INSTALLATION

Time and costs are kept to a minimum, because IntaChange Enterprise is installed on a central server and doesn't need to be installed or configured on individual machines.

Use it 24/7, from any location with internet access. Give authorized staff, access for maintenance out-of-hours, from any location.

.NET COMPLIANT

IntaChange Enterprise is an ASP.NET application built using state-of-the-art .NET technology, which means that it is fully optimized for the next generation of Internet computing.

SET UP

IntaChange Enterprise comes with a comprehensive html help function that will take you through the basic set up and installation in a couple of hours.

SECURE, ROBUST DATABASE

IntaChange Enterprise uses SQL server 2000 onwards, making it a secure, robust database application, and is accessed remotely using client machines through a web-browser.

FULLY SCALEABLE

The only limits on IntaChange Enterprise are down to the capacity of your server and your network. There is no limit to the amount of users who can access the system, and no limits on the amount of information you can store.

Contact us now for your free demo

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Compare the key features in IntaChange Enterprise and IntaChange.

  IntaChange
Enterprise
IntaChange
Enterprise+
IntaChange

100% web-based, online system

Home page graphs and statistics

Tasks to guide users

Import Outlook/Exchange contacts

Create Microsoft Outlook tasks

Graphical lifecycle editor

Add comments on who did what, and why

Advanced business rule creation

Calendar and GANTT views

History log changes to admin. tables

Automated user notification monitors

Vote on change requests

Email submission of change requests

Email submission of votes

Customise user views

Automated workflow

Graphical UDF envelope/tab editor

Easily run reports in PDF, HTML, Word etc

Central admin. screen with simple wizards

Ready to use ITIL v3 templates

Sarbanes-Oxley compliant

Attach any documents to change requests

Configure your user preferences

Automated audit trails record why a change was made

Intaview information capture add-on

ICCEL code for advanced customisation

Cross reference between related changes

Windows authentication

AllChange configuration management integration

Microsoft Project integration

Contact us now for your free demo

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